to Resolve Practice

Collaborating to Resolve Professional Practice Problems


The goal of this tutorial is to help you resolve professional practice problems at your workplace.

What will I learn?

By completing all four lessons in this tutorial you will learn to:

  • confirm professional practice problems and clarify responsibilities for resolving problems;
  • clearly communicate the problem using effective strategies and tools;
  • identify and document evidence of the problem; and
  • use a collaborative process to create a plan of action to move forward.

How will I learn?

  • build on your own experience;
  • from a case study to help you analyze a professional practice problem;
  • from the Professional Standards for Registered Nurses and Nurse Practitioners; and
  • by applying what you have learned to your practice.

Keep a notebook to write down your ideas and answers to the questions in the tutorial and case study.