What Will I Learn?
In this lesson you will:
-
assess communication behaviours.
-
interpret styles of communication.
-
identify leaders to involve in the process.
-
choose strategies for communicating the problem.
What's Your Experience?
To prepare for this lesson, reflect on the professional practice problem you have at your
workplace and think about who is involved, how they are communicating and what tools, if
any, are being used for communication.
Think about the following questions:
-
What is your general impression of the communications in your situation?
-
Could communication be improved to enhance resolution of your professional practice problem? If so, how?
Proceed with this lesson on communication.