Confirming Problems:
Lesson Review

Reviewing

In this lesson you learned about confirming professional practice problems at your workplace. This included:

• identifying problems.
• defining responsibilities in relation to a problem at work.
• making a decision to resolve a professional practice problem.

Assessing Progress: How am I Doing?

Now that you have completed this lesson, take a moment to assess your confidence in these key areas:

How confident am I?

• In identifying a professional practice problem at work.
• In defining responsibilities in relation to a problem.
• In making a decision to resolve a professional practice problem.

Moving Forward

Once a professional practice problem is identified and you have confirmed it then you must communicate the problem to your leader. Take the next lesson to learn about communication styles and tools for communicating your problem to the right person in your organization.

Proceed to the next section Communicating Problems.