Seeking regular feedback on your practice is an important way to identify professional development opportunities and is a key element in BCCNM’s Quality Assurance program.
While BCCNM has had process for nurses to gather colleague feedback since 2018, the advanced scope and independent nature of practice for nurse practitioners and midwives requires a tool that can collect feedback from clients, in addition to colleagues and co-workers.
From March to December, 2025, the BC College of Nurses and Midwives (BCCNM) will pilot MCC 360, a tool for nurse practitioners (NPs) and midwives to gather this feedback.
MCC 360 pilot details
MCC 360 is tool originally developed by the Medical Council of Canada to enable physicians to seek feedback on their practice. To support BCCNM’s pilot of this tool, the Medical Council of Canada has developed new questionnaires to specifically reflect nurse practitioner or midwife practice.
Feedback the participants receive from colleagues and clients will be reviewed with a peer facilitator, who will help them identify opportunities to improve their practice. The feedback registrants receive is confidential to BCCNM’s Quality Assurance program.
Pilot details
- Colleague and co-worker feedback
- Once a pilot participant selects the colleagues and co-workers to get feedback from, MCC 360 does the rest. The colleagues and co-workers will be asked to submit their feedback through the appropriate questionnaire and will be sent reminders to submit if necessary.
- Client feedback
- Pilot participants will be provided with a link that they can make available to clients to complete the survey. The link can be provided to clients by email, through a tablet provided in-office, or through other methods determined by the pilot participant.
- Feedback discussion
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- Colleague and client feedback will be summarized in a confidential, individualized report.
- We will schedule a feedback discussion with a peer facilitator who will review your report with you to identify strengths, areas for practice improvement and professional development opportunities.
- Discussions will be conducted virtually and are expected to take approximately 1 hour.
Frequently asked questions
- What's the difference between an colleague and a co-worker?
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- A colleague will typically be a nurse practitioner or have a similar role.
- A co-worker is an individual who has a different profession or role.
Colleagues and co-workers you select to provide feedback should have worked with you recently and be able to comment on your practice.
- How were pilot participants selected?
- Participants were selected randomly from a pool of nurse practitioners and registered midwives who:
- Are not currently completing other Quality Assurance requirements.
- Have not recently completed BCCNM's Multisource Feedback assessment
- Can I request a deferral?
- You can request a deferral if you are:
- On parental leave
- On medical leave
- Unemployed
- Not currently practising as an NP or midwife
To request a deferral, email
qualityassurance@bccnm.ca and provide the following information:
- First and last name
- Email address
- BCCNM ID
- Reason for deferral request
- Phone number
- What happens if I don't receive enough feedback?
- You will be reselected for multisource feedback next year.
- Can I ask for an extension?
- Yes. Please contact MCC directly to request an extension by emailing
mcc360@mcc.ca or calling 1.833.521.6024 (toll-free).
- Who will know my results?
- Your results are confidential and only available to you and authorized BCCNM staff and assessors. The feedback collected is intended to support your professional development.
- What if I have a conflict of interest with my assessor?
- It is very important that the assessor can be objective during your discussion. If you have any actual, perceived, or potential conflict of interest with your assessor, or need guidance to determine whether a conflict exists, please contact Quality Assurance as soon as possible at
qualityassurance@bccnm.ca. If a conflict of interest exists, a new assessor will be assigned.