BCCNM in March 2022
issued a Request for Proposals to review the college's current complaints process to reflect the principles of cultural safety, cultural humility, and anti-racism. In June 2022, the contract was awarded to Novatone Consulting. We are pleased today to be releasing the final report,
Looking Back to Look Forward: How Indigenous ways of being, knowing, and doing must inform the BCCNM feedback process and reflect principles of cultural safety, cultural humility, and anti-racism.
BCCNM Senior Leadership have spent the past three months reviewing the report's 13 recommendations, which have now been incorporated into BCCNM's Commitment to Action Plan for 2023-2024.
The recommendations cover three broad areas: process changes, establishing relationships, and introducing a program of mandatory learning. Some of the recommendations being immediately implemented include recruiting an Indigenous person to join our Inquiry, Discipline & Monitoring team to support Indigenous people making a complaint to the college, to help guide the work to embed cultural safety and anti-racism into our processes, and to assist with building partnerships.
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