We aim to respond to inquiries within three business days in the order they are received. Consultations that are complex or require more information may take longer.
BCCNM is committed to protecting the privacy and confidentiality of registrants and relevant groups.
Any personal information you provide on the intake form is collected to respond to your Standards Support request. BCCNM has the legal authority to collect personal information related to Standards Support requests under Section 26(c) of the British Columbia Freedom of information and Protection of Privacy Act. Standards Support requests are documented and stored and may be accessed by authorised BCCNM employees at any time, including when a risk or suspected risk to the public is identified. Individuals requesting BCCNM Standards Support acknowledge and agree to this limitation of confidentiality.
If you have questions about the collection of your information, please contact the BCCNM Privacy Office at firstname.lastname@example.org.