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Complaints & discipline

Our work is guided by provincial legislation called the Health Professions Act. It is your right to submit a written complaint to BCCNM if you believe that the concerns that you have about a nurse or midwife's conduct or competence warrants a formal investigation by the regulatory body.

About complaints and discipline

​​BCCNM is required by law to regulate the nursing and midwifery professions in the public interest. As part of this responsibility, BCCNM ensures:

  • The public is protected from incompetent, unethical, or impaired nursing or midwifery practice.

  • Nurses and midwives do not practice unless they can do so safely.​

900 – 200 Granville St
Vancouver, BC  V6C 1S4

​Toll-free 1.866.880.7101 (within Canada only) ​

With great respect, we acknowledge that BCCNM’s office is located on the unceded territories of the hən̓q̓əmin̓əm̓ speaking peoples – xʷməθkʷəy̓əm (Musqueam), and sel̓íl̓witulh (Tsleil-Waututh) Nations, and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples - Sḵwx̱wú7mesh Úxwumixw (Squamish Nation) whose historical relationships with the land continue to this day.​