Danny knows when he provides virtual care he must:
Danny schedules a virtual care video appointment with Joe. Joe is normally very engaging and takes pride in his appearance, but during the video appointment, Danny notices Joe is unkempt, guarded, and showing signs of paranoia. Joe claims his neighbours are watching him all the time and he is afraid to leave his house. Danny recognizes that Joe may be decompensating.
Danny determines that a virtual care visit is no longer appropriate as Joe's care needs currently exceed what can be provided virtually.
Danny makes arrangements for Joe to have an in-person visit at the unit later that day for a more in-depth assessment. At the scheduled appointment, Danny finds Joe is decompensating. Danny contacts Joe's treating psychiatrist who admits him to hospital for further investigation and treatment.
Virtual care may be appropriate in many circumstances. However, a client's current health status, needs, and treatment need to be considered when deciding whether virtual care is the best option for a client at a given time. As well, nurses providing virtual care services are expected to practice within their scope of practice, meet BCCNM's standards of practice, and follow workplace policies.