BCCNM encourages a collaborative approach to resolving professional practice concerns. The goal is safe, competent and ethical care for clients.
It’s any concern or situation that:
Nurses and employers have responsibilities in the workplace.
The first step to resolve a concern is to clarify the nature of the concern and how best to approach it.
Now that you have clarified the concern, communicate it. Start with verbal communication.
After your meeting, follow up in writing with your manager. Send your manager a summary of what was discussed, the response received, and the next steps you agreed upon.
Clearly and concisely document your communication. Keep a personal record of all correspondence.
Continue to work within the system to improve client care.
At any time in this process, you can contact a
BCCNM regulatory practice consultant.