To help you cope with any emotional and psychological challenges, reduce stress, and avoid potential re-traumatization while you are participating in the college's complaints process, at your request you can access the following supports:
- Counselling or therapy
- Trauma‑informed emotional support
- Culturally-specific or community‑based supports
These services are intended to support your recovery journey through the impacts of sexual misconduct, sexual abuse, or discrimination involving a licensee of the college. Choosing to use these services is voluntary. This support is available only for the duration of your participation in the regulatory complaints process.
While this service will be funded by the college, to ensure your trust and psychological safety, the counsellors operate independently of the college. Medical/clinical information will not be shared by or with BCCNM.
Key information
A decision to provide support services does not constitute a finding against a licensed health practitioner with respect to the complaint made.
Support Services offered under the HPOA for the purposes of mitigating additional harms that may arise out of participating in the complaints investigation process does not replace any long‑term therapeutic care unrelated to the complaint process.
Support Services counsellors are not involved with the investigation of your complaint or with determining its outcomes or findings. They cannot act as an advocate or legal representative for you as a complainant.
How to access the Support Services Program
If, as an eligible complainant, you choose to use the Support Services Program during your participation in the complaints process, you will be connected to BCCNM's Support Services vendor, OK Clinical Therapy Group.
OK Clinical Therapy Group is an established trauma-informed mental health provider with a clinical team of over 60 masters-level clinicians located across B.C., comprising those with advance cultural safety training and experience, including experience working with Indigenous and equity-denied communities. They were selected for this program through a rigorous procurement process.